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The Power of a Coaching Culture on Organizational Performance

Recorded Thursday, November 8th, 2012

To download a PDF of the PowerPoint deck, click here.

Content of This Webinar

There’s little doubt that creating a coaching culture within organizations results in a very positive impact on business performance. Recent studies show organizations that embrace coaching by enhancing their managers’ abilities to effectively coach others increased employee engagement as much as 33% and improved business results as much as 133%!  Even Harvard Business Review says “The goal of coaching is the goal of good management: to make the most of an organization’s valuable resources.”

On November 8th, over 1,200 global registrants joined us to hear how successful organizations achieve superior business results by creating a culture of coaching within their organizations that enhances both employee and business performances.  Our presenters shared successes and provided insights into:

  • What coaching is
  • Who can coach
  • How to create a sustainable culture of coaching

Expert Panelists & Moderator

Pam Wilson

Pam Wilson is the Vice President Client Relationships of Career Partners International –  Chicago/Kensington International. In her current role, Pam develops and manages client account relationships, and provides those clients with strategic solutions in the areas of leadership development, succession planning, executive coaching, team development and career transition. Prior to joining Kensington International, Pam worked for Resources Global Professionals and Deloitte. Her experience includes recruiting, auditing and client development.  Pam has an MBA with a concentration in Human Resources and Strategic Management from University of Illinois at Chicago and a BS in Accountancy from the University of Illinois-Urbana Champaign. She has had leadership roles and been active in a number of professional and volunteer organizations including the Human Resources Management Association of Chicago (HRMAC), Ronald McDonald Charities, Naperville Community School District #203 and St. Raphael Church.

Jennifer Collins

As President and Managing Partner of Hazell & Associates/Career Partners International – Toronto, Jennifer Collins provides unwavering leadership through strategy development, effective management of resources, and team and individual development. As a certified executive coach, Jennifer has been delivering leadership and career coaching to clients for more than 10 years. In 2009 Jennifer was appointed to by Career Partners International to lead the Canadian division’s strategic direction in marketing, sales, and delivery of Executive Coaching, Leadership Development, and Career Transition services.  In addition to her multiple certifications in assessments and coaching, Jennifer holds a BS from Brock University.

Karim Mamdani

Karim Mamdani is the Deputy CEO of Ontario Shores Centre for Mental Health Sciences.  His areas of focus include labour relations, employee engagement, financial and operational management, accountability, land and building development, funding systems and strategic operations planning.  Mr. Mamdani has worked at a number of academic health science centres including the Centre for Addiction and Mental Health, University Health Network and the Hospital for Sick Children. With more than 20 years experience in healthcare, including some time at PricewaterhouseCoopers in its consulting practice, his system contributions include leadership on a number of human resources related committees, as an expert advisor on funding methodologies and operating funding matters, member of the former Joint Policy and Planning Committee as well as mental health and medical services funding working groups. Mr. Mamdani serves on the Board of the Ontario Federation of Community Mental Health and Addiction Programs and on an operations committee in support of multi-generational housing. He holds an MBA from McMaster University and is a Certified Management Accountant.

Recertification Credits


This program has been pre-approved for 1 hour of general recertification credit by the Human Resource Certification Institute (HRCI) for HR professionals with a PHR, SPHR or GPHR certification, and for 1.5 recertification points under Section A3 of the Recertification Log of the Human Resource Professionals Association (HRPATM) in Ontario. The use of these seals is not an endorsement by HRCI or HRPA of the quality of the program.  It means that the program has met the criteria of HRCI and the HRPA to be pre-approved for recertification credit.

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